Versand
Shipping Policy
Please note that our estimated delivery times are approximate and may vary. Your order might arrive earlier or later than expected. We appreciate your understanding and patience!
At ScrapeBook, we are committed to delivering your orders promptly and efficiently. Please review our shipping policy below:
At ScrapeBook, we are committed to providing efficient and reliable delivery service for your order. We offer free worldwide shipping, ensuring that your order reaches you with the utmost care. Here’s a detailed look at our shipping process:
Order Processing and Delivery Schedule:
Once you place an order on our website, our team will begin processing it promptly. To help you plan your purchase, please note the following schedule:
- Order Cutoff Time: 6:00 PM (Central European Standard Time)
- Order Handling Time: 1-3 business days (Monday - Friday)
- Transit Time: 4-12 business days (Monday - Friday)
Shipping Carrier:
We work with a variety of trusted shipping carriers depending on your location, as we ship worldwide. Our team ensures that every shipment is handled with the utmost care, and shipping is always free.
Lost Packages:
If your package is marked as delivered but you haven’t received it, please:
- Verify the shipping address.
- Check all possible delivery locations at your residence.
- Ask neighbors or family members if they accepted the package on your behalf.
- Contact the courier using your tracking number to initiate a claim.
If your package is officially declared lost, contact us immediately with your order number. We will either reship your order or provide a refund based on your preference.
Contact Us:
For any questions or assistance, please reach out to our customer support:
- Email: hello@scrapebook.art
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Operating Hours: Monday - Sunday | 10:00 - 18:00 (Central European Standard Time)
Thank you for choosing ScrapeBook. We look forward to serving you!